Laundromat FAQ
Jamaica, Blake, Onderdonk are the only 3 that are not 24 hours.
Yes, We are fully attended.
All of our locations are card-operated, which means you can pay using cash or credit/debit to load your laundry card. No need for coins!
Yes, all of our locations have 20lbs., 40 lbs., and 60lb. machines. Norstrand also has an 80lbs. machine. Some locations also have 30lbs. machines.
Just let us know and we will do our best to accommodate you!
Wash and Fold Questions
Anytime!
We use high-quality commercial-grade detergents designed for deep cleaning and freshness. If you have specific preferences, you can request a fragrance-free option at no extra cost. For premium detergents, a small additional fee may apply (please note your request when placing your order).
No, we never mix peoples clothes together.
Lav Express is not responsible for any items that get damaged, while inside of the laundry machine.
Pickup and Delivery Questions
We offer pickup and delivery Monday through Saturday, 8:00 a.m. to 8:00 p.m.
There is a 24 hour turnaround time.
You must give us permission in your account to leave your clothes if you are not going to be home for the delivery. Tell us where to leave them. We don't want to be responsible if your clothes go missing so we need written permission to leave them.
No.
We recommend putting your laundry in a laundry bag or a trash bag that cinches closed.
You can suspend your account until you return from your vacation. Just log into your account and put your service on hold until you return.