FAQs
What are your operating hours?
All of our locations but one (Norstrand) are open 24 hours.
Do you have large machines?
Yes, all of our locations have 20lbs., 40 lbs., and 60lb. machines. Norstrand also has an 80lbs. machine. Some locations also have 30lbs. machines.
Do I need quarters?
No. Our stores are all card stores so you can use cash or credit.
Do you have wash & fold?
Yes, you can drop off your clothes for us to launder at any of our locations.
When can I drop off my clothes?
We are fully attended so you can leave your clothes with us at any time.
What kind of detergent do you use?
We use Aura detergent. You can request a different kind for an additional charge.
When will I get my clothes back?
We will get them back to you in 24 hours. If you need them back sooner let us know and we will try to accommodate you.
Do you do pickup & delivery?
Yes we do. Give us a call or sign up online and schedule a pickup.
Will you wash my clothes with anyone else's?
No, we never mix peoples clothes together.
Is Lav Express responsible for items that are damaged during washing or drying?
Lav Express is not responsible for any items that get damaged, while inside of the laundry machine.
When do you offer pickup and delivery?
We offer pickup and delivery Monday through Saturday, 8:00 a.m. to 8:00 p.m.
When will I get my clothes back?
There is a 24 hour turnaround time.